Disaster Recovery Center Opens in Houston, Texas

Disaster Recovery Center Opens in Houston, Texas

Release date:
June 18, 2015
Release Number:
NR-020
AUSTIN, Texas – A State/FEMA Disaster Recovery Center (DRC) is now open in Harris County for homeowners, renters and business owners who sustained damage as a result of the ongoing severe storms, tornadoes and flooding.

Specialists from the State of Texas, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community are on hand to answer questions and provide information on the types of assistance available to survivors.

The recovery center will serve as a central location for survivors who need one-on-one assistance. State and federal professionals will be available to help eligible survivors get help as quickly as possible.

Location and hours of operation

Leonel Castillo Community Center
2101 South Street
Houston, TX 77009

Hours of operation (until further notice):
Monday-Friday 9 a.m. – 8 p.m.
Saturday 9 a.m. – 2 p.m.
Sunday – Closed

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and help applying for it. Some of the services may include:

Guidance regarding disaster recovery
Clarification of any written correspondence received
Housing Assistance and Rental Resources information
Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance
Status of applications being processed by FEMA
Flood survivors statewide should call the FEMA helpline at 800-621-3362 and report their damage to give the state and FEMA a better idea of the assistance that is needed in undesignated counties.

Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs, such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from SBA also may be available to cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but under-insured applicants may receive help after their insurance claims have been settled.

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